The Ultimate Unified Intelligence™ Solution
Manage one location or a thousand — every security, access, video, and environmental system on ONE unified screen, from any device.
Connect ONE - The Ultimate Solution for Dealers & Integrators
Grow your business, enhance customer experience, and streamline operations — all from one platform.
Cloud-Based Platform
No software to install or maintain. Always up to date with automatic backup for disaster recovery.
Plug and Go
No router or firewall configuration needed. Network or cellular communication capable.
New Revenue Streams
Turn every install into a revenue relationship you own, not just a job you finish and walk away from — with recurring monthly revenue that grows as the account does.
Your Brand
Branded with your company name and logo. Your customers stay on your site.
Standardized Training
Promotes standardization for training and support across your organization.
Direct Alarm Transmission
Alarms transmit directly from the control panel to your central station — no middleware delays.
Secure & Reliable
Outbound-only communication with no open network ports required. Two-factor authentication secures dealer portal access.
Scalable & Affordable
Pricing adjusts based on system size and services, making it affordable for any project.
Flexible Management Options
Match the level of service to your customers' needs with customizable management approaches.
End User Managed
Empower customers with self-management options and full control over their systems.
Dealer Managed
Control every aspect of the system through your dedicated dealer web portal.
Blended Service
Price the relationship the way you want it — custom RMR plans that reward you for every bit of control and support you keep.
More Services for Your Customers
Expand your service offering across multiple market verticals — and grow your recurring revenue.
Partner with First Responders
Emergency Response Platform
Enables first responders and dispatch centers to view and control sites — including live camera feeds and access card management — for improved coordination during critical situations.
Real-world example: Law enforcement covering some of Missouri's largest school districts needed a faster way to lock down campuses in an emergency. One dealer's Emergency Response Platform now gives police, sheriff, and state highway patrol direct access and situational awareness at local schools. Read the case study
Learn MorePowerful Features for Your Customers
Connect ONE simplifies security management across multiple locations.
Unified Platform
View and control all locations with a single login.
User Management
Add or remove users across multiple sites instantly.
Real-Time Monitoring
Monitor all systems in real-time with live status updates across every location.
Cloud Reliability
No downtime or data loss from hardware failures.
Cross-Platform
Works on all major operating systems and browsers.
Mobile Access
Available via Apple and Google app stores.
Stronger Sales, Greater Customer Confidence
Give prospects the confidence to choose you — backed by Connect ONE.
No IT Headaches
Outbound-only communications eliminate security concerns.
Future-Proof
A robust cloud platform that evolves with customer needs.
SmartShow Demos
Close more sales with market-specific demonstrations — no hardware required.
Flexible & Scalable
Adaptable to any project size or industry requirement.
"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look 'behind the curtains' at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
Win the Bid, Keep the Account
Two objections come up in almost every sales conversation. Here's how Connect ONE answers both.
"Why not just use the panel's own app?"
Built to Stop, Not to Grow
A manufacturer's app is a single-panel tool, so there's a natural ceiling on what it can become. Connect ONE grows with the account: more sites, more systems, more visibility, with no wall to hit.
Branding Isn't the Differentiator
Some manufacturer apps can carry your logo. That changes how it looks to your customer — not who's behind it. A support ticket or feature request on a rebranded app still moves through the manufacturer's queue, on their timeline, not yours.
The Real Wall: Multi-Location
A few manufacturer apps stretch to a couple of sites. None offer a true multi-location dashboard — one user added once and pushed everywhere, one report across every site. That's the ceiling Connect ONE was built to remove.
The panel is the manufacturer's. The customer relationship is yours.
"Why not a platform that just does access, or just does video?"
One Account, Every System
Most single-purpose platforms cover one system type — access, or video, or intrusion. Connect ONE puts intrusion, access, video, fire, and environmental monitoring into the same account, so a customer with five systems doesn't need five logins, and you don't need five support processes.
Alarms Go Straight to the Central Station
Alarms transmit directly from the control panel to the central station, with no third-party middleware layer in between to add a point of failure. Platforms bolted together after the fact don't offer that path.
Built Dealer-First
Connect ONE is white-labeled under your brand from day one — not a direct-to-consumer product with a dealer program bolted on. Your customers stay on your site, under your name.
A single-purpose platform solves one problem well. Connect ONE is the account your customer keeps growing into.
Switching to Connect ONE
Moving your existing customer base doesn't mean ripping out hardware or starting over.
No Rip-and-Replace
Connect ONE integrates with the panels you've already installed — DMP, Radionix, ELK, Honeywell, Cansec, and more — instead of requiring a hardware swap. Existing equipment keeps doing its job; Connect ONE adds the unified layer on top.
Move Accounts on Your Timeline
There's no forced cutover date. Bring customers onto Connect ONE site by site, account by account, at whatever pace fits your schedule and theirs.
No Reprogramming, No Downtime
Existing panel programming — users, codes, zones, and schedules — carries over automatically. Nothing needs to be re-entered by hand, and the system stays live and operational throughout the transition.
"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
Existing customer relationships don't reset when you switch — they just gain more capability.
How Does Connect ONE Compare?
A comprehensive feature comparison to help you evaluate platforms. Download printable version
| Feature | Connect ONE |
|---|---|
| Control & Management | |
| Emergency Response Platform for First Responders | |
| Security Control - Arm/Disarm (Multi-Area), & Zone (Status/Bypass) | |
| Automation Control - Access Doors, Lockdown, Outputs, Lights, & HVAC with Occupancy Follow | |
| Camera Live View & Playback View | |
| Environmental Monitoring - Temperature, Humidity, CO2, Chemical, Air Quality, Vape, etc. | |
| System Management - Security Codes, Access Cards, Permissions, & Scheduling | |
| System Management - Multi-Tenant Intercom Directory | |
| Complete Multi-Site Management - Locations Viewed & Managed w/ Single-Click Control | |
| Complete Management Audit Trail - ex) Changes to Users, Codes, Permissions, Schedules, etc. | |
| Custom Reports with Multiple Filter Options across Multiple Sites | |
| Automated Reports on a Daily, Weekly, Monthly, or Custom timeframe | |
| Multiple Notification Options with Multiple Filters incl. Schedule Timeframe Requirement | |
| Notification of Any Event - Panel or Management Related | |
| Video Verification Rules on Any Event - Not Just Alarm/Access | |
| Historical Temperature/Humidity Logging & Reporting | |
| User In/Out Dashboard - Real-Time At-A-Glance View of where people are in Facilities | |
| Task Rules - Single-Push Predefined Commands which can span Multiple Systems | |
| Task Rules Triggered by Any Event from Any System (Multi-Site Interaction) | |
| Send Commands Instantly or Delay them for Future Execution | |
| Custom Login Permissions incl. User Hierarchy Control & Visibility Options | |
| Secure Customer Data (2-Factor Login Authentication, Encryption At-Rest & In-Transit) | |
| Additional Integrations | |
| Safe Passage Module for Safety Waivers, NDAs & Compliance Management as prerequisite for Access | |
| Visitor Management with Self Check-In/Out (Built-In) and External Integration via Webhooks | |
| Case Management Module for Tracking Incidents and Critical Event Responses | |
| Integration with Single Sign-On Identity Providers | |
| Monitor Anything with EmailAPI | |
| Integration with IFTTT Triggers to control just about any automation device | |
| Integration with Commercial Fire Alarm Control Panels - Full-Data Event Capture | |
| Integration with Mass Notification Systems - CAP Protocol | |
| Integration with Temperature, Humidity, CO2 Sensors | |
| Integration with Halo Smart Sensors | |
| Integration with Cansec MAP controllers & Assa Abloy Aperio wireless access locks | |
| Integration with Multiple Intrusion Brands Seamlessly - mix/match in the same customer account | |
| Integration with Cloud-Based Badge Printing Services | |
| Integration with Google Maps for System Health Status and System Control | |
| Integration with Weather Monitoring for NWS Alerts, Conditions, & Temperature, Humidity, etc. | |
| UserAPI for End-User Business Software Integration incl. Pushing Events to External Services | |
| Multiple Mobile Access Credentials - ScanPass without requiring readers & Farpointe Conekt | |
| Dealer Benefits | |
| Customer Support Login to See Exactly what Your Customer Sees | |
| Real-Time Technician Testing Tool for Intrusion and Access Doors | |
| Device Health Dashboard with Trouble Summary Notifications to Dealer | |
| Customize Application with Dealer Logo & Color Scheme | |
| Customize Application with Customer Logo, Features, Function Names, Special Options | |
| Customize RMR Plans based upon User Count, Event History Retention Time, Features | |
| Options for Dealer Managed, Customer Managed, or Blended Management | |
One Team, Every Brand
Support one interface instead of five different manufacturer portals.
One Interface, Not Five
DMP, Radionix, ELK, Honeywell, and Cansec accounts all look and work the same inside Connect ONE. Your team learns one system instead of memorizing the quirks of every manufacturer's own software.
Cross-Trained Techs, Not Brand Specialists
New hires and cross-coverage don't require brand-specific training. Any tech can support any account, regardless of which panel is installed on-site.
One Support Process
Tickets, troubleshooting, and escalation follow the same steps no matter the manufacturer behind the account — no separate support relationships to maintain with five different vendors.
Mixed installed base, single support workflow.
Technician-Friendly & Efficient
Faster installs, fewer truck rolls, and remote verification — all built in.
Simple Programming
No middleware hardware required for panel setup.
No Software Install
Minimize setup time and avoid IT complications.
No Open Ports
Simplifies security system integration and compliance.
Remote Testing
Save money and limit truck rolls — SmartTest™ provides real-time status updates and remote verification.
Auto Testing Reports
Print verification forms for regulatory and insurance compliance.
Better Customer Support, Faster Service
Provide superior customer service with enhanced management tools.
Centralized Support
Support customers and limit truck rolls with the Dealer Portal — full visibility into customer sites, devices, and user activity from a single application.
Simplified Control
No password or access code issues, ensuring quick customer assistance.
Proactive Service
See customer concerns in real time for faster troubleshooting.
"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple-to-use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company."
Ready to Grow Your Business with Connect ONE?
Contact us to inquire about becoming a dealer.
Get a free lifetime testing account and validate the fit against your own installed base before you move a single customer over.
