Mass Notification Integration -- Emergency Messaging Hub

Turn a single alert into a coordinated response across every system, instantly

The Emergency Messaging Hub provides a unified feed of emergency messages from multiple systems for an associated site. It receives Common Alerting Protocol (CAP) messages from mass notification and emergency response platforms, and translates device-native events into the CAP format. All messages are published to the hub as a single atom feed for external services to consume.

Event Translation

Translates alarm and access event signals into the CAP format for standardized emergency communication.

MNS Integration

Integrates seamlessly with mass notification systems to unify emergency messaging across platforms.

Lockdown Activation

The moment someone hits the panic button, lockdown happens automatically — no one has to remember the right sequence of steps under pressure.

Multi-Channel Alerts

Send mass notifications via email, SMS, app push, on-screen alerts, or external systems using Common Alerting Protocol (CAP).

Compatible Platforms

The Emergency Messaging Hub integrates with leading mass notification platforms including:

Central Station Reporting

Alarms and other signals from any system can report directly to your central station, alongside everything else on the account -- from intrusion and non-intrusion systems alike, such as access control, environmental, and virtual systems.

Receiver Types

SIA DC-09 receivers, Sur-Gard (DSC) receivers, and DMP receivers -- outbound-only, no open ports required on the receiver's network.

Formats

Contact ID (ADM-CID) and SIA-DCS over a SIA DC-09 receiver, Contact ID over a Sur-Gard receiver, or DMP's own native network (Serial 3) event format over a DMP receiver -- whichever the central station already expects.

Cancel Alarm

Send a cancel signal to the central station directly from the video verification activity review the moment an alarm is confirmed false or handled -- no phone call needed.