News Articles

117+ Latest News Stories

The Connected Cloud -- March 2023

March 4, 2023

The Connected Cloud -- March 2023

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources March 2023   Choosing a Cloud Platform What to Look for in a Cloud Platform There’s a lot of talk about the cloud in physical security; often enough to make your head spin. It isn’t really all that complicated when you break it down into the most important criteria in selecting a cloud service: the platform and the interface. You need a robust cloud platform that makes it easy to add services initially or in the future as your needs change. For example, the cloud service you select ...

Read More
The Connected Cloud -- January 2023

January 7, 2023

The Connected Cloud -- January 2023

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources January 2023   How Top Sales Teams Sell More Services The first step starts before the site survey The first step in selling more services begins even before the all-important site survey. Here’s where you present all the features of Connect ONE® – so the prospect knows what is available to them now and in the future. If you don’t do this, it can negatively affect your company’s long-term profitability. It’s a simple value proposition: the more services you sell, the greater your monthly revenue is from ...

Read More
The Connected Cloud -- December 2022

December 10, 2022

The Connected Cloud -- December 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources December 2022   Merry Christmas and Happy New Year! We will be closed on Friday December 23rd, Monday December 26th, and Monday January 2nd, wishing everyone a Merry Christmas and Happy New Year! Emergency support will be available by email to support@connectedtechnologies.us Recent Usability Improvements Customer Management Portal User Badge Templates Expanded: We increased the amount of badge background template images from 3 to 7 upload slots. By default the login profile will show 3 slots available, but once you upload the 3rd template it will then show another 4 slots available. ...

Read More
The Connected Cloud -- November 2022

November 1, 2022

The Connected Cloud -- November 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources November 2022   Custom Lockdown & Emergency Mass Notification A new feature, added from your feedback, expands the powerful Connect ONE® Lockdown Options! New options added to Task Rules allow for creating custom lockdown actions and/or general emergency notification options to be configured without requiring a complete system lockdown. Task Rules offer many options for system control and interaction in a single-click and are now even more powerful with the addition of an action to log an event and show the rule for activation in the lockdown options window. &...

Read More
The Connected Cloud -- October 2022

October 6, 2022

The Connected Cloud -- October 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources October 2022   Event Rule Options Expanded to Include Additional Conditions Present A new feature expanding the powerful Connect ONE® Event Rules! Event Rules offer many options for notifications and system interaction; and are now even more powerful with the addition of a conditional qualification which must be present in order for the rule to activate. This feature is in addition to the schedule qualification which allows for the rule to only be active during or outside of certain hours. Now the rule can be further qualified with a ...

Read More
The Connected Cloud -- September 2022

September 1, 2022

The Connected Cloud -- September 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources September 2022   National Weather Service Monitoring to Detect, Monitor and Alert of Current Conditions A new feature expanding the weather monitoring add-on to enrich your customers' experience! As hurricane season ramps up and with weather becoming increasingly unpredictable, getting immediate notification of changing or dangerous situations can help customers and their facilities stay safer and better respond to conditions. Connect ONE® now includes National Weather Service alert detection, a new capability that reports directly to the platform for real-time reporting. A dealer request brought this new service to life; ...

Read More
The Connected Cloud -- August 2022

August 2, 2022

The Connected Cloud -- August 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources August 2022   Asset Management Improvements Usability improvements enhance your customers' experience! Asset management has seen a steady adoption from customers since it has been included in the PRO service level. We've received several suggestions on improving the usability and thus we've expanded the features available. Those include the ability to store an in-service date, value amount and replacement cost. These new fields can be updated individually or imported via csv, and may be included in a report for print or export to excel for further analysis such as year-end ...

Read More
The Connected Cloud -- July 2022

July 1, 2022

The Connected Cloud -- July 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources July 2022   NEW: Mobile Navigation Footer Plus More Usability improvements enhance your customers' experience! Mobile Footer Navigation: A new footer navigation section has been added to the mobile app to improve the usability for quick access to the most commonly used functions of the application. It greatly enhances the ease of use and is available in both light and dark modes. Light ModeDark Mode Temporary Schedule Improvement: When viewing schedules in a list, if a temporary date is set on the schedule the status will reflect whether or not ...

Read More
The Connected Cloud -- May 2022

May 3, 2022

The Connected Cloud -- May 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources May 2022   Updated Service Levels & Pricing More Value and More Potential for Greater RMR! We've updated our service levels, diagram below, to include more value for your customers. Please refer to the updated Connect ONE Price Guide available from the Home tab of the Dealer Site for complete details, you may also refer to the Dealer tab to check your current Dealer price level. The updated service levels and pricing will go into effect on May 15, 2022, there will be no change of pricing to any existing account activated prior ...

Read More
The Connected Cloud -- April 2022

April 8, 2022

The Connected Cloud -- April 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources April 2022   Did You Know? According to a recent report from Grandview Research, demand for fire protection systems will increase steadily from 2022 to 2030 Expand Your Commercial Fire Alarm Business Along with the fire alarm modes of the Bosch and DMP combination control panels, you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. Offer a single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app ...

Read More
The Connected Cloud -- March 2022

March 8, 2022

The Connected Cloud -- March 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources March 2022   Connect ONE: Your Customers' Productivity App ("Application") Our focus is to help your customers do more quicker and easier! Connect ONE is more than just a Security App, we continually enhance the usability so that it retains the objective to be a full-service productivity application. See the topic below in this newsletter for the latest enhancements. Many organizations are experiencing staff shortages and increased turnover - your clients need tools to easily add and remove an employee no matter how complex the system permissions may be or ...

Read More
The Connected Cloud -- February 2022

February 1, 2022

The Connected Cloud -- February 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources February 2022   Information At Your Fingertips! When considering a cloud management service, remember to ask, what tools will I have to assist my customer remotely over the phone when they need help? Connect ONE offers the most troubleshooting information available. All information from the onsite control panels as well as the complete audit trail within Connect ONE is available to your support personnel in an instant, there's no special programming software or time waiting to connect to control panels to see exactly what's going on at the facility. Connect ...

Read More

Showing 37-48 of 117 articles