Report signals from any system on the account directly to your central station — not just intrusion panels.
Connect ONE can now transmit alarms straight to your central station receiver, including signals that have never had a path to monitoring before: access control, environmental, video, and virtual systems. Reporting works with SIA DC-09, Sur-Gard, and DMP receivers, in Contact ID, SIA-DCS, or DMP's native Serial 3 format — whichever your central station already expects. Each receiver account includes a zone map with per-zone signal overrides, rate limiting, temporary reporting disable, and a Send Test button to verify the connection on demand. Setup is found under the new Central Station Reporting tab on the device in the Dealer Application.
Cancel Alarms Without a Phone Call
When an alarm turns out to be false or has already been handled, a cancel signal can be sent to the central station directly from the video verification activity review. Dealers can send a cancel from the receiver account, and customers can be given their own Cancel Alarm button on the event, along with a "Transmitted to Central Station" indicator so they know the signal went out. Customer cancels are limited to a 10-minute window and can be used once per alarm.
Armed Camera Analytics
Camera analytic events such as person or vehicle detection can now report to the central station while the area is armed, turning your customers' existing NVR analytics into monitored alarms alongside every other signal on the account.
Environmental Sensors
Temperature and humidity zones report as environmental signals, and sensor troubles report on their own — a sensor going missing or running low on battery sends a dedicated trouble signal instead of a generic alarm, so the operator knows exactly what needs attention.
Severe Weather Monitoring
New National Weather Service alerts for the site can report directly to the central station by category — Environmental, Extreme Temperature, Severe Weather, Extreme Weather, and Emergency — so a tornado warning reaches monitoring the same way an alarm does, with no extra hardware on site.
Learn More about Central Station Reporting
Learn More about Video Verification
Learn More about Environmental Monitoring
Learn More about Severe Weather Monitoring




