Feature Blog
233+ Feature Updates
May 2, 2018
Device Health Dashboard & Report
We’ve recently revamped the Device Health Dashboard on the Connect ONE Dealer Site and included proactive notifications to dealer support personnel. The dashboard has been revamped to include multiple trouble status indicators for devices. Previously it only showed communication supervision troubles, now it also includes: AC Power, Low Battery, Network / Phone Line Troubles, and any Zone Troubles.In addition to the dashboard update, the weekly status email to your dealer support has been updated to show any device trouble of the conditions stated above. We've also included a proactive email notification to your dealer support when any device ...
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March 26, 2018
Integrated Support for Geovision IP Cameras
We recently added support for Geovision IP Cameras. These cameras support authentication protection supported in all browsers and in both the Apple and Android Applications.New Time Saving Feature when Configuring IP Cameras Now you can setup multiple cameras within the same device account even though the cameras are assigned to different IP addresses and ports. This is a more convenient option than creating a new device account for each IP camera as was previously required, saving on setup time.
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March 19, 2018
Introducing ScanPass Mobile Credential with Auto-Scan
We’re happy to announce a new feature for ScanPass Mobile Credentials called Auto-Scan. Auto-Scan allows you to simply press the Connect ONE App and present the phone to the door. That’s it. When Auto-Scan is disabled the user must press the ScanPass icon on the App and then present the phone to the door. Auto-Scan simplifies and cuts down on the entry time for accessing the door.
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March 5, 2018
2-Factor Authentication Added to Dealer Site
We're happy to announce 2-factor authentication has been added to the Connect ONE Dealer Site in accordance with our commitment to ensuring data security. You can enable 2-factor authentication for any dealer user. You may also require 2-factor authentication for users which is specified within their login profile. When enabled the user must enter a 6-digit authentication code after providing their username and password. The 6-digit code is generated via an App such as the Google Authenticator App and is valid for only 30 seconds.
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March 1, 2018
Weather Monitoring/Alerts Module Added
We’ve recently added a brand new module which brings weather monitoring and alerts to Connect ONE. The weather module is an add-on to any customer site; a nominal add-on fee is required, please refer to the Connect ONE price guide. Your customers can now monitor 6 weather metrics, updated every 30-60 minutes: Temperature Relative Humidity Current Condition Wind Speed Barometric Pressure Dew Point Each of the metrics can be programmed with a low and high threshold limit which can deliver notifications and interact with other devices onsite such as the alarm/access systems and thermostats. Historical reporting is also ...
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February 5, 2018
DoorBird Video Doorbell Integration Support Added
We’ve recently added support for DoorBird video doorbell devices. Your customers can now: 1) View Live Video 2) Open the Door from the Video screen 3) Open the DoorBird App from the Video screen for 2-way Audio 4) Integrate the Video with Alarm/Access events from the Alarm Control Panel for Video Verification DoorBird models include residential and commercial applications perfect for locked entry points in access control applications.
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January 5, 2018
Scheduled Task Rules
A Task Rule is a way to group multiple commands and activate all in a single action. Task rules may be activated manually, in response to an event, with a delayed time up to 4 hours, from a 3rd party service such as IFTTT, and now with a future scheduled date/time. The future activation date/time means that you no longer need to remember to manually activate the task rule a few days from now.
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December 14, 2017
Dealer Site Improved with Responsive Design
The Connect ONE Dealer Site has been improved with a responsive design for all devices - PCs, phones, and tabletsResponsive DesignPhase 1 of the Connect ONE Dealer Site redesign has been completed which improves the usability of the site for all devices including phones and tablets. Previously those devices were supported but required zooming on the page to use the site effectively. Now the time saving technician feature, SmartTest, has never been easier to use since its easily selected from the display on a mobile phone. We've also improved the look and feel to be consistent with the Connect ONE ...
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November 13, 2017
Improved Support & New Options for Bosch B/G Series Control Panels
Exciting new capabilities including easier setup and programming for Bosch B and G series control panelsPersistent Cloud ConnectionsCloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service will now maintain a persistent connection with Connect ONE. The greatest benefit of this design is that the Personal Notification feature no longer needs to be programmed into the control panel for event reporting to Connect ONE. Now the control panel pushes events to Connect ONE in real-time, previously there was a short delay in receiving events using the Personal Notification method. Another benefit is faster command/action processing (...
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September 1, 2017
Code/Card Import Utility Expanded for Bosch B/G Series Control Panels
Now you and your customers with Bosch B/G series control panels can upload a list of codes and cards from a comma separated values (CSV) file. The file can include user name, code, card #, external card #, area authority levels, login profile, and up to 5 custom fields.
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August 22, 2017
Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module
Service/Repair Tracking The module tracks service and repair tickets in real time, especially helpful in a large organization, facility or campus environment, ensuring prompt handling and remediation. It seamlessly notifies responsible parties with documents shared to all repair vendors simultaneously. It also stores the history of a repair and notifies responsible parties immediately of any actions taking place related to the service ticket. Incident Case Management The Connect ONE module tracks security related incidents and specific actions taken and remedies or if additional service may be required, including detailed reporting, work orders, history, photos, or other documentation uploaded ...
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July 7, 2017
Customer Area, Door & Output Name Changes
A new page has been added to the customer site which allows an Administrator to edit the names of the areas, doors, and outputs in the panel. Name changes from this page do not alter the names within the control panel. The change is made for the customer site only and the dealer site will retain both names, the customer chosen name as well as the panel name. This new page is located in the Utilities section of the customer site. This new feature gives your customer the flexibility to customize their system without requiring dealer intervention.
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