Feature Blog

233+ Feature Updates

Android App Now Available & Mobile Updated

Android App Now Available & Mobile Updated

Android App - Now Available in the Play Store! The App supports all of the mobile features and is now available for download from the Google Play Store. This will provide a easier path for the customer to use the app without needing to store the bookmark icon to their homescreen. Updated Mobile Application for all Devices! The Mobile Application for all devices has been updated: Improved Look & Feel Improved Performance Faster & Better Quality when Viewing Video "Set to My Home Page" button added - i.e. default to the Arm/Disarm page.

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Updated Code Deactivation Plus More

Updated Code Deactivation on DMP XR Panels! When a code is deactivated instead of being deleted from the control panel, the code information remains with the profile number set to zero. Now when the user attempts to use their code, card, keyfob, etc. the control panel will be able to match it to the user and it will report Access Denied: Unauthorized, Invalid Profile with the user's name to Connect ONE. This will allow the customer to see if a deactivated user attempts to access the building. Previously the control panel would report an Access Denied: Unknown Code without ...

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New Temporary Schedule Option

New Temporary Schedule Option

A new option is added to any Time, Area, Door, or Output Schedule which allows it to become temporary and therefore it will automatically be removed after the time specified. This is great when the customer requires a door to be unlocked at certain times each day but only for the next week.  Previously that schedule would need to be removed manually, whereas now Connect ONE will automatically remove the schedule.  

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SmartTest Expanded, New Temperature Logging Intervals, & More

Alarm Silence and Sensor Reset buttons added to SmartTest. Now when testing alarm zones the bell can be silenced quickly and the sensor reset can be accessed when testing fire zones. Maximum session expiration setting added to Login Profile. Now the customer can limit a user to only certain expiration settings. For instance, they may want to restrict a guard so they only stay logged in for 90 minutes and do not allow the Stay Logged In option. This ensures that if they forget to logout after their shift, they won't remain logged in forever. Also, the customer does have ...

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Design Your own Service Levels

Design Your own Service Levels

Now you can design and build your own service levels by setting an override on the customer service level. You can take our PRO version and break it up into multiple levels. For example you can have a standard PRO level of 100 users and 90 days of event history. Then build additional service levels to expand the user count and event history. This will increase your RMR and profit margin as the needs of that customer grow. Regardless of how you use the overrides your cost will not change.   

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Append a Custom Message to Any Email Notification

Append a Custom Message to Any Email Notification

Now your customer can add their own custom message to any email notification. The use could be a general note or message, or possibly a list of instructions listing the proper action to take. Each person notified can have their own message. Notification Edit Screenshot Example of Email Notification: (Custom Message appears after the timestamp) Subject: Event from Office Building Alarm: Supervisory Zone:5 Water Alarm 1-28-14 10:25 AM Call the plumber, 800-555-1212 Example of Email Notification: (Custom Message appears after the user)  Subject: Event from Hospital  Command: System Lockdown Command [ ER Panel @ Hospital ] 1-28-14 10:25 AM ...

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Unified Customer Login for both Desktop and Mobile Applications

Unified Customer Login for both Desktop and Mobile Applications

Now your customer can use the same login screen to take them to either the desktop or the mobile application. The default action for smart phones and tablets will be the mobile site but the customer can override this setting using the dropdown box. Remember you can build the customer login into your website so you can continually promote your products and services. Please contact us to get the updated html code to use on your website.

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Central Station Operator & Support Staff Permissions

Central Station Operator & Support Staff Permissions

Now you can set a login to the dealer site to view only permissions and still allow access to the customer site via the "login as dealer" option. This is great for central station operators or customer support staff that only require access to the customer site to make a quick user change or run a report but don't require any dealer site configuration changes. Users with view only access will be allowed to login to the customer site but they will be required to input a mandatory message about who requested they login and why. This message is ...

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Import Utility & System Status Screen

Import Utility & System Status Screen

Code Import Utility Now you can easily add new codes. update existing, copy panels, all from one import list.  Simply create a comma separated list (csv) from excel and upload it on the dealer site.  You only need to upload the code name, external number (optional), and code digits.  Once uploaded you can apply whichever profiles you want and Connect ONE will either create a new user or match the code to an existing user.  Everything is done in one simple step. System Status at a Glance Now your customers can go to one ...

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New Energy Management & Lock Control utilizing DMP Z-Wave

New Energy Management & Lock Control utilizing DMP Z-Wave

DMP Z-Wave Status & Control Available on both Connect ONE LIMITED and PRO Security Management Z-Wave Locks View Status including Battery Level & Control Energy Management Z-Wave Thermostats View Status including current operation state, i.e. if the furnace or a/c is running & Control *Automatic or Timed set to Energy Conservation Mode based upon current arming mode *Automatic Sync of Date/Time once per day *Customer Controllable Display Lock Setting (Trane/RCS Z-Wave Thermostats) * Connect ONE Exclusive Feature Z-Wave Lighting View Status & Control including Dimmer Control Task Management Activate Predefined Z-Wave Favorites - A favorite ...

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DMP XR150/350/550 Panels Now Supported

We're pleased to announce that the new DMP XR150/350/550 panels are now fully supported. These new panels have many exciting new features, including: Improved 10/100 network connection, previously only 10 megabit Up to 4 profiles per code Up to 8 schedules per profile Easy reuse of Time Schedules for Areas, Doors, Outputs, and Profiles We've also added a new feature for all DMP systems. Now Connect ONE will update the time and date of any model DMP panel once per day. Previously only the receiver programmed as path 1 in the control panel was used to update the time. This was primarily the panel's ...

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Quick & Easy Technician Testing

Quick & Easy Technician Testing

SmartTestTM is an easy new way for technicians to test and control system points, (zones, doors, areas, & outputs), on their smart phone.  How many times have you been working on a zone at a far point of the building, on a lift, at a splice in the attic, etc. and wished you had someone at the keypad relaying the status.  Now you can have that convenience without needing a second tech.  Just use the newSmartTestTM feature from your smartphone and watch the status of the zones ...

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Showing 217-228 of 233 features