Feature Blog

233+ Feature Updates

Usability Improvements

Customer Management Portal Event Cases: A new option exists to manually initiate an Event Case from any event in the Monitor->Activity log, previously event cases could only be created automatically via predefined event rules. Creating an Event Case allows the response activity tracking to be initiated and immediately notify personnel to respond to a situation. Another reason to create an event case would be to record history notes about what transpired in relation to the event. User Permission Report: When checking user permissions by site/area, more options now exist to filter by system names, area numbers, and/...

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Usability Improvements

Customer Management Portal Monitor: The Monitor screens have been revamped with an updated Card style which supports up to 2-columns of information for status and control. Since more items can fit on the screen at one time, this reduces scrolling to find the information necessary. The original List layout may be toggled at the bottom of the results. Commands / Connection: The system commands status has been improved to show more information about the current state of the connection to the system(s) of which commands are waiting or processing. Filter Results By Site/Area: The Filter Results option has ...

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Usability Improvements

Customer Management Portal Monitor Dashboards: The Monitor Dashboards (User In/Out, Exceptions, & GeoView System Mapping) now open in the same screen by default for quick glance viewing and include an option to open in a new window as needed. System Code List Export & Report: From the system codes page you can now enter a profile list, such as "Profile:1,2,10", into the search field and the results will include only the codes/cards with matching profile numbers. Also, now your filter selections are applied to the Print/Export option so only the filtered results are exported. These enhancements are also ...

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SMS Messaging Enhancements

SMS Messaging Enhancements

Connect ONE now offers an enhanced SMS messaging service that provides reliable delivery as a true SMS message since it doesn't utilize the carrier email to text option. The expanded SMS service is subscribed on the customer level, please see the Connect ONE price guide for package information, the price guide is available on the Home tab of the Dealer Administration Portal. The carrier email to text option will continue to be included in the base service level at no additional charge. This is a great option for critical messages which require reliable delivery and will continue without management ...

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Automated Email Options for Any Report

Now any report can be triggered to be delivered via email on a schedule! An overview of supported automated report types are: Event Activity Report (List all selected activity in chronological order) Site Occupancy Report (List users which accessed each site and calculate total occupancy) In/Out by User (List user in and out times for each area and calculate total time in an area) Exit Exception (List users which have logged in but not logged out) Asset Status List (List assets with the selected status such as return overdue) User Status List (List users and their last activity ...

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Commercial Fire Alarm Monitoring

Commercial Fire Alarm Monitoring

Along with the fire alarm modes of the Bosch and DMP combination control panels you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. A single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app push. Connect the fire alarm printer output to the RS-232 port on our Network Gateway for full-data event capture. Currently supported on Edwards, Firelite, & Notifier control panels. Please contact us for other manufacturer integrations. Capabilities include: Full-Data Event Capture Automated ...

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The Connect ONE User Application Gets a Fresh New Look

The Connect ONE User Application Gets a Fresh New Look

The browser version and mobile apps both benefit from the updated look and feel, but don't worry - we've ensured the same functionality and general layout of actionable buttons for a consistent experience without re-training necessary. The updated look should bring about an improved sense of intuitiveness and ease of use, especially in the mobile apps. User Information We've also improved dark mode support for an improved experience in dark mode as well. User Edit (Dark Mode) The new card style layout helps to show relevant record information at a glance however in the browser version if the original ...

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Usability Improvements

Customer Management Portal Safe Passage Reports: The award winning Safe Passage has been improved with a new report for management to view all users with their current individual safe passage status: Approved, Pending Checkpoint Access, Not Completed, Expired, or Declined. System Profile Templates: There is now a new option to easily duplicate a system profile template, this is helpful when your customer has many applied systems and they want to create a new template and make a minor change to one system for a new set of users which won't effect all of the existing applied users to the ...

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Schedule Management on DMP Panels Improved

Schedule Management on DMP Panels Improved

DMP Time Window assignment can now be managed from the time window edit screen. You can add or remove assignment, of System Profiles, Areas, Doors, & Outputs. Previously assigned items were shown but could not be edited from the same screen. This feature should prove helpful for customers needing to make schedule changes on a regular basis.

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ScanPass Mobile Credential with Plus Pin Option

ScanPass Mobile Credential with Plus Pin Option

Now the popular mobile credential that simply uses barcodes placed on the door, has been improved with a high security per-door option of requiring a pin entry upon access. The pin entry is from their mobile device, no keypads or readers required! From the Dealer Site, each door may be configured of whether to require a pin (Scan+Pin): Once enabled the user will need to enter their pin, which is created/managed along with their mobile credential, from the Connect ONE App to gain access: Learn More

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Video Playback on ANY Event

Video Playback on ANY Event

You can now view video playback from associated cameras on any event in the Monitor->Activity log. Previously playback was only possible when the event was linked in an Interaction->Event Rule to capture camera snapshots at the time of the event. While that is still possible, now any event captured from an area where cameras are also assigned will allow options to view live video and playback from the NVR starting at possible options of 10, 30, or 60 seconds prior to the timestamp of the event. Playback viewing is possible from ExacqVision, Digital Watchdog Spectrum, OpenEye, and Eagle Eye NVRs. ...

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Usability Improvements

Usability Improvements

Customer Management Portal Site Search Autocomplete: If your customer has multiple locations they can now easily search through result sets on Monitor->Filter Results, Users->System Codes, Profiles->System Profiles, Schedules, and Utilities with an Autocomplete feature without having to type the complete name. Add User & Proceed to System Code: There is now a new button when adding a user, "Save and Proceed to System Code." Pressing this button will save the user and take them right to adding the code for the system(s) in one-step.

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Showing 61-72 of 233 features