Feature Blog

233+ Feature Updates

SmartTest™ Brings New Customer Reporting Features

SmartTest™ Brings New Customer Reporting Features

Adds value to customer billing with support documentation of testing and servicing validation SmartTest allows technicians real-time access to monitor and control devices for viewing and troubleshooting via smartphone or any web-enabled device. With recently expanded logging and reporting features, dealers can now provide details of device, door and zone status in intrusion and access control solutions and the work performed. Information such as access door activations and battery and network status, as well as test end and start times, provides valuable measurements to the end-user. Reports are available to the customer in the Connect ONE interface and can ...

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Event Video Playback Options

Event Video Playback Options

New event video playback options exist to start the playback either 10, 30, or 60 seconds prior to the event timestamp. This allows for even more capability to see what transpired prior to the event.

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Microsoft Teams Integration

Microsoft Teams Integration

Utilizing the Connect ONE UserAPI event server push method you can now integrate with Mircrosoft Teams for mass notification to personnel. The integration uses the Teams incoming webhook configuration to a designated Teams channel. Any system event from the connected devices and/or management events, such as lockdown, can be delivered to Teams and notified to everyone subscribed to the channel.

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Connect ONE App Supported on Apple Mac M1

The Connect ONE iOS App is fully supported on Apple Mac products utilizing the new Apple M1 processor.  Now your customer can use the App or the browser version on their Mac.  

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Armed Areas displayed alongside Doors & Outputs

For added convenience of not needing to switch back and forth between the Security page and the Doors & Outputs page, if the associated area of the door is armed it will appear alongside the doors.  This way the intrusion area may be disarmed at the same time as unlocking the door.

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Support Access Lockout

A new feature is available called the "Support Access Lockout" which is designed for when there are customer privacy concerns or a higher level of security is required by your customer.  It is selectively enabled per customer and as such until enabled for the first time, your customer will not see any reference to this feature.  Once enabled, from the Dealer Site go to Customer then Customer Info, you will lose access to login to the customer site as well as control functions such as arming, door control, etc.  However, you will still be able to ...

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Assa Abloy Aperio Locks Now Supported

Assa Abloy Aperio Locks Now Supported

Valuable new integration access control offering for your customers Complete integration with Bosch, DMP, Elk, and Honeywell Vista panels allows for the wireless locks to map directly to the intrusion armed status for denying access when armed, preventing schedule unlock when armed, first-in unlock when disarmed, and disarm on access. It also provides for a mapped hardwire relay output which allows for an auxiliary control upon access, a hardwire lock operation for the aperio reader only device, and a relay output to control an external door opener. It also allows for direct control of the aperio locks from the ...

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System Profile Templates - Change Option

System Profile Templates - Change Option

The System Profile Templates are a great convenience for your customer with multiple locations.  One template can span any number of locations with predefined permissions removing the necessity to individually specify permissions each time when adding a new user.  Also, a single permission change to the template will propagate down to all the users associated with the template. Now the System Profile Templates are even easier to use with the new option which allows your customer to quickly change a user from one template to another.  For example a user might start in a template with ...

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Eagle Eye Networks - Cloud NVR Platform - Now Integrated

Eagle Eye Networks - Cloud NVR Platform - Now Integrated

Valuable new integration offering for your customers The Eagle Eye Networks (EEN) integration expands Connect ONE's supported video platforms with their cloud connected NVR.  The integration is very simple to configure, simple enter the EEN account id into Connect ONE and the complete camera list will be retrieved. Now your customer can view live and playback recordings from all of their EEN connected cameras in the Connect ONE application.  They can also configure Event Rule actions to record snapshots from the cameras in relation to system activity, such as alarms, troubles, access events, etc. Learn More  

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Self-Driven Health/Hazard Approvals - Safe Passage Module

Self-Driven Health/Hazard Approvals - Safe Passage Module

Valuable new service offering for your customers - A great tool for getting back to work The Safe Passage Module provides a framework for a one-time/periodic self-approval process. If required and not completed, upon access by the individual, violation events are generated so a manager can ensure the user is safe to be at the site in regard to health and/or hazard concerns. Documentation is stored with the user account showing they have answered the proper questions and approved any company terms such as an NDA. An administrator may create multiple safe passage templates. They may specify ...

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Mass Notification Integration with the Emergency Messaging Hub

Mass Notification Integration with the Emergency Messaging Hub

The Emergency Messaging Hub provides a unified feed of emergency messages from multiple systems for an associated site. It works by receiving Common Alerting Protocol (CAP) messages from Mass Notification and other Emergency Response platforms and by translating device native events to the CAP format. All CAP messages are published to the hub for all external services such as Mass Notification Systems to consume in a single atom feed. Learn More

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In/Out Dashboard includes People Counts

The In/Out Dashboard is a great tool to track where people are in the facilities and also now shows a count of total people in each area.  The dashboard has many uses including a live muster report in the case of an emergency.

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Showing 85-96 of 233 features